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Wedding Terms & Conditions

1. Booking and Deposit

  • A non-refundable deposit is required to secure your wedding date. Once the deposit is paid, the date is exclusively reserved for your booking and will be closed to any other inquiries.

  • The deposit amount will be deducted from the total cost of the wedding package.

2. Final Payment

  • Final payment is due at least 30 days prior to the wedding date.

  • During this time, a pre-wedding meeting will be scheduled where we will discuss:

    • The full itinerary and details of the wedding day.

    • Any specific requests to ensure all aspects of your wedding are captured.

  • If full payment is not received by the due date, Hartshead Productions reserves the right to cancel the booking.

3. Communication of Details

  • It is the client’s responsibility to ensure all details, requests, and changes are communicated to us prior to the wedding day.

  • Any additional requests made after the final meeting must be submitted via email to create a written record.

  • Guests planning surprises should contact us directly with the necessary information to ensure these moments are recorded correctly.

4. Venue Permissions

  • Clients are responsible for confirming with their venue or church that video recording is permitted and for paying any associated filming fees in advance.

  • Hartshead Productions is not liable for any issues or additional costs related to venue filming permissions.

5. Delivery and Timeline

  • The wedding video will be edited and delivered within 4 to 6 weeks after the wedding date.

  • During busy periods, additional time may be required. Any delays will be communicated to the client.

  • The final video will be delivered digitally, unless otherwise agreed upon, and is based on the package chosen.

6. Cancellations and Refunds

  • The deposit is non-refundable under all circumstances.

  • Cancellations made after the final payment has been made are non-refundable.

  • In cases where the cancellation allows us to fill the date with another booking, a partial refund may be considered at the company’s discretion.

7. Force Majeure

  • Hartshead Productions is not liable for any failure to fulfill obligations due to circumstances beyond our control, including but not limited to natural disasters, extreme weather, illness, or other unforeseen events. In such cases, we will endeavor to find a reasonable solution.

8. Insurance

  • Hartshead Productions is fully insured to cover all filming activities. In the unlikely event of an issue, we will work with the client to rectify the situation.

9. Approval of Final Video

  • The final video is created based on the information and details discussed at the pre-wedding meeting and any additional instructions provided in writing before the event.

  • After the video is delivered, no changes can be made unless agreed upon, and additional charges may apply for re-edits.

10. Ownership and Copyright

  • All video footage and final edits remain the property of Hartshead Productions.

  • Clients are granted a personal license to use the final video for private, non-commercial purposes. Duplication, redistribution, or commercial use of the video without prior consent is prohibited.

11. Liability

  • While we take all reasonable precautions to ensure the safety of our equipment and personnel, Hartshead Productions cannot be held responsible for circumstances beyond our control, including but not limited to equipment failure or unforeseen events.

12. Agreement to Terms

  • By paying the deposit, the client confirms their acceptance of these terms and conditions.

Feel free to adjust specific details, such as timelines or additional policies, to better suit your business operations!

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